Homeowner Support

Pay Dues


CSM offers a variety of ways to pay your assessments in a way that’s most convenient for you. All payments should be mailed to the address below:

Your Association Name
Care of CSM
PO Box 26941
Charlotte, NC 28221

You may also use your bank’s online bill payment service. Follow your bank’s instructions and enter your association as the recipient by using the address above. Please be sure to include your Association ID and Homeowner Account Number on the memo of your check. If you do not have this information, please contact us for assistance.

For your convenience, we are also able to provide automatic draft for assessment payments at no charge. Should you wish to setup automatic draft, please click here to download our ACH draft form.
Finally, online payment via Credit Card or e-Check can be made by clicking the online payment button below. Please note that a convenience fee may apply for any online payments.

Pay Dues Online

Homeowner Support


If you have a question about your account or need further assistance, please do not hesitate to contact us.

National Client Support Center:
Phone: 865.315.7505
Fax: 865.315.7506
Email: support@csmhoa.com

You may also use our Online Support Center. To submit a request, please click here. Once your request is received, we will respond in a timely manner.

Need help with your community’s accounting?